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Group Rate
Group Rate
Q: Is the group rate available before and after the official program dates?
A: Yes. Attendees can access the group rate for pre- and post-program stays.
Q: Is the group rate available before and after the official program dates?
A: Yes. Attendees can access the group rate for pre- and post-program stays.
Billing & Payments
Billing & Payments
Q: Are credit cards charged at the time of booking?
A: No. Cards are authorized at check-in, not at the time of booking.
Q: Are credit cards charged at the time of booking?
A: No. Cards are authorized at check-in, not at the time of booking.
Q: Can the credit card on file be changed upon arrival?
A: Yes. You may update your card information at check-in.
Q: Can the credit card on file be changed upon arrival?
A: Yes. You may update your card information at check-in.
Q: Are tax exemptions honored?
A: Yes, for organizations and guests from the State of Texas.
Q: Are tax exemptions honored?
A: Yes, for organizations and guests from the State of Texas.
Q: What are the incidental charges?
A: A $50.00 per-night authorization is held at check-in. Unused funds are released at checkout.
Q: What are the incidental charges?
A: A $50.00 per-night authorization is held at check-in. Unused funds are released at checkout.
Q: Are there any additional fees?
A: Yes, there is a State Recovery Fee of $0.76.
Q: Are there any additional fees?
A: Yes, there is a State Recovery Fee of $0.76.
Q: Are company checks accepted for payment?
A: Yes. Checks can be presented at check-in.
Q: Are company checks accepted for payment?
A: Yes. Checks can be presented at check-in.
Guest Rooms
Guest Rooms
Q: Are there coffee and tea stations in each room?
A: Yes.
Q: Are there coffee and tea stations in each room?
A: Yes.
Q: Are there ice machines on each floor?
A: Yes.
Q: Are there ice machines on each floor?
A: Yes.
Q: What is the no-show policy?
A: No-shows are charged one night’s room rate. The fee may be waived if the guest arrives the following day.
Q: What is the no-show policy?
A: No-shows are charged one night’s room rate. The fee may be waived if the guest arrives the following day.
Hotel Arrival & Parking
Hotel Arrival & Parking
Q: What time is check-in?
A: Check-in begins at 4:00 PM.
Q: What time is check-in?
A: Check-in begins at 4:00 PM.
Q: What amenities does the hotel offer?
A: The hotel features a restaurant, lobby bar, two fitness centers, indoor and outdoor pools, and a complimentary business center.
Q: What amenities does the hotel offer?
A: The hotel features a restaurant, lobby bar, two fitness centers, indoor and outdoor pools, and a complimentary business center.
Q: Is there a complimentary airport shuttle?
A: No, the hotel does not offer airport shuttle service.
Q: Is there a complimentary airport shuttle?
A: No, the hotel does not offer airport shuttle service.
Q: Is self-parking available?
A: Yes. Complimentary self-parking is provided.
Q: Is self-parking available?
A: Yes. Complimentary self-parking is provided.
Q: Is valet parking available?
A: No, valet service is not available.
Q: Is valet parking available?
A: No, valet service is not available.
Reservations
Reservations
Q: How can general attendees make reservations?
A: Attendees may reserve rooms using a dedicated web link or by calling the hotel directly.
Q: How can general attendees make reservations?
A: Attendees may reserve rooms using a dedicated web link or by calling the hotel directly.
Q: When is the reservation deadline?
A: Reservations must be received three weeks prior to arrival.
Q: When is the reservation deadline?
A: Reservations must be received three weeks prior to arrival.
Services
Services
Q: Is there a complimentary local shuttle?
A: Yes, within a two-mile radius based on availability.
Q: Is there a complimentary local shuttle?
A: Yes, within a two-mile radius based on availability.
Q: Is Wi-Fi complimentary?
A: Yes, basic Wi-Fi is complimentary in both guest rooms and meeting spaces.
Q: Is Wi-Fi complimentary?
A: Yes, basic Wi-Fi is complimentary in both guest rooms and meeting spaces.
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